Hard Rock Hotel Palm Springs

Hard Rock Hotel Palm Springs

Hotel
Downtown Palm Springs, Palm Springs
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6.0/10
216
ratings
  • Tips
    Ashley
    "Ask for Harold at the bar..."(2 Tips)
    Ben H.
    "Amazing views from the upstairs deck"(3 Tips)
    Eric A.
    "Nice, hospitable, curious, attentive staff."(2 Tips)
    Keri P.
    "house music"(2 Tips)
Tips and Reviews icon38 Tips and reviews
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  • Ashley
    AshleyOctober 22, 2011
    Been here 5+ times
    A perfectly placed oasis in downtown Palm Springs. Great rooms with excellent staff and friendly faces all around. Ask for Harold at the bar... He and his smiling face will not let you down!
  • Gwendolyn M.heart icon on user image
    Gwendolyn MuellerAugust 19, 2013
    Been here 5+ times
    The Hard Rock is located right in the heart of Palm Springs! Literally right across the street from a wide array of restaurants, nightlife, shopping, theaters and museums. Perfect location !
  • Maria M.
    Maria MolodykaJuly 5, 2014
    Everyth very dated, no barmen at the packed by customers bar in a main floor for semifinal FIFA, the bar stage is dirty and sticky from last night, small packed pool, we expected so much more from HR
  • Laura K.
    Laura KangasFebruary 6, 2010
    This is a beautiful hotel with great ambience. While there be sure to hike up the mountain via the trails and check out the view from 8000 ft. Thursday nights there is a great street fair where you ca Read more
  • Alexander L.
    Alexander LangeJanuary 12, 2014
    Free wifi. Free valet for hotel guests! Really close to downtown. Walking distance to restaurants.
  • Harriet S.
    Harriet SmithNovember 4, 2013
    Great decor. A block from downtown. Only open a month but still a number of kinks to be worked out.
  • Eric A.
    Eric AntunaJune 12, 2010
    Great buffet breakfast for 11.95. Full bar inside and out. Can have brunch at bar and watch games or other current events. Nice, hospitable, curious, attentive staff. A must see!
  • DHR.com
    DHR.comAugust 23, 2012
    The rooms here are spacious, and the hotel's location is close to major attractions which makes it an excellent choice.
  • Scott A.
    Scott AbelApril 1, 2010
    This hotel is much more than a place to catch a few Zs. The lobby doubles as a venue. One night it's movie night, the next a concert hall, and the next a fashion show. You never know what to expect. Read more
  • C P.heart icon on user image
    C PNovember 2, 2015
    The experience with the floor staff was terrible. We found particles of glass or plastic on the floor, the sheets felt dirty, and the guy that delivered extra towels tossed them with a line of disdain
  • Keri P.
    Keri PlummerDecember 7, 2013
    12:33am and house music is blasting outside my room on the patio...should I start dancing or be mad I can't fall asleep???
  • Sophie S.
    Sophie ShafterApril 13, 2012
    Been here 5+ times
    Love the decor. It's all about texture. Small-ish pool area, so arrive early to get a lounge chair.
  • Alicia F.
    Alicia FMarch 30, 2012
    Been here 5+ times
    Great room, pool, and bar.... Plus so close to all the shops! Love it
  • Mayil D.
    Mayil DharmarajanNovember 27, 2014
    With the ridiculous rent, only coffee in room and no tea(need to pay for tea). Employees are good and helpful.
  • Ben H.heart icon on user image
    Ben HernandezFebruary 5, 2016
    Amazing views from the upstairs deck
  • Julian R.
    Julian RJune 11, 2013
    I stayed at Z in Dec was not impressed with the hotel at all Staff was sparse Front desk and bell department- poorly run..Paint is chipped, lots of worn handles and knobs Plumbing was noisy late in
  • Scott N.
    Scott NoonNovember 4, 2012
    Beware of undisclosed resort fees when booking. There's a $15 per day resort fee plus a $1.25 per day utility fee.
  • Oscar B.heart icon on user image
    Oscar BarrazaMay 25, 2014
    Good bar!! They need a better service for international travelers.
  • Tosha K.
    Tosha KJuly 9, 2011
    Been here 5+ times
    The temperature control on the rooms is complicated and when you finally get it to an acceptable temp reading, the room still feels warm and humid :-/
  • DHR.com
    DHR.comSeptember 25, 2012
    You can easily experience the city's vibrant nightlife from the hotel.
  • Elizabeth A.
    Elizabeth AttigOctober 17, 2011
    Great location & service. Nice pool & mountain view.
  • perla
    perlaJuly 1, 2012
    Ask for Harold!!!!! He is great! His "special" drinks are DELICIOUS!!
  • Dominique F.heart icon on user image
    Dominique FruchtmanFebruary 14, 2017
    Food, cocktails, club!
  • Maria M.
    Maria MolodykaJuly 5, 2014
    Total dissapointment! Hotel is 9 months old but TV's are 10 years old, concierge is not picking up the phone, VP don't know what they doing, line of 10 people and no one able to managed the situation
  • Elizabeth R.heart icon on user image
    Elizabeth RaAugust 19, 2012
    Rooms are warm and humid regardless of AC temp. Pool is small with grime and mold. Only good thing is location.
  • CRATEinteriors
    CRATEinteriorsOctober 26, 2011
    Hotel lobby is a peaceful stylish retreat for informal meetings!
  • Venus B.heart icon on user image
    Venus BanuelosJanuary 18, 2013
    Just bought out by Hardrock!
  • Ami A.
    Ami AJune 26, 2013
    Make sure the place is clean before you settle in!
  • Harriet S.
    Harriet SmithFebruary 25, 2014
    Staff not extremely helpful when we were there in Nov. Some nice memorabilia.
  • Rhonda B.
    Rhonda BavaroOctober 7, 2011
    Stay on Thursday and go to the downtown farmers market.
  • Ivana M.
    Ivana MilosevicApril 11, 2013
    Erin at the front desk is a star!
  • Morten N.
    Morten NielsenMarch 30, 2012
    This place's Internet is completely useless, yet they require you to pay a resort fee for it. The front desk staff was incredible rude too.
  • Sarah B.
    Sarah BeckleyFebruary 26, 2012
    Under staffed briefly while ownership changes.
  • M H.
    M HumbachApril 12, 2012
    There are no mini fridges in the rooms
  • Jenelle D.
    Jenelle DronkersApril 6, 2010
    Pool service is really disorganized! Lack of towels, bar menus. Seems understaffed--not their fault.
  • Jake S.
    Jake SmithApril 14, 2011
    Been here 10+ times
    Happy hour is legit
  • Billie L.
    Don't check in late. They give you a shitty room.
  • alex a.
    alex alexsandrovDecember 28, 2014
    Весело)) жить можно)правда магазин скудненький)) зато с редкими футболками., я такие не встречал в европе) пиво отпад смерть)))_mission dark seas
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