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- Raja HAugust 19, 2012Unbelievably ghetto staff. Awful food. Unfortunate, Times Sq location that doubles as a rest stop for tourists. At the very least, the interior isn't too bad. Free wifi
- JessicaDecember 30, 2012Had the nastiest cashier! He told us there were no waffles! How could there be no waffles ? Everyone else was getting waffles!! Boo.
- Grim RobertsonMarch 22, 2014This place is like being sucked into a black hole. You're pulled in without hope of escape. Awww $hit! #yoe2014 #itisnotcoffeeitisanarcotic
- Launica MamiNovember 3, 2015The morning manager is so rude and nasty makes you feel like you don't want to come back.
- Skip the line. I never say this, but the ridiculous waits make Starbucks a better choice
- Chet KevinNovember 8, 2013Among the worst customer service I've ever experienced in NYC and I was born and raised here. #noexcuse
- Marie PorrasFebruary 23, 2014Service is poor. The staff is ignorant and unhelpful, borderline rude. The coffee and food are ok. The deco is nice.
- Mario PMarch 4, 2012Don't order the pecan pie: small piece for the price and it was served to me in crumbles not as a whole piece.
- AlainMarch 18, 2015Totally overrated. Very slow and inefficient staff. Quality of food and drinks even below Starbucks...
- Billy KimFebruary 17, 2012This place is terrible. Avoid. Poor service, dry sandwiches, and given a salad with no fork because they ran out... And no option to return the salad.
- Malek BsatJanuary 26, 2013Tourist trap! Horrible coffee, but there's free wifi and it stays open until 2 am