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DoubleTree by Hilton

DoubleTree by Hilton

Hotel
Orlando
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6.2/10
285
ratings
  • Tips
    Jami
    "Easy walk to Universal Parks & City Walk."(4 Tips)
    Jess U.
    "Awesome, warm cookies at check-in!"(19 Tips)
    Dan J.
    "But the foreground is the Universal parking structure."(2 Tips)
    Trina M.
    "Lovely beds, hot baths, and a great view"(5 Tips)
Tips and Reviews icon73 Tips and reviews
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  • Daylina M.
    Daylina MillerMay 13, 2013
    Wifi is now free in the rooms and it was faster than expected. Stayed here several times and customer service always phenomenal. Cheaper than hotels on property but right across the street from parks.
  • Aaron H.
    Aaron HaasMay 6, 2014
    Been here 5+ times
    1.) Make sure your room key is activated for the parking gates. 2.) Make sure your room is the view and bedding-type you requested, when reserved. 3.) Starbucks, off the main lobby, closes early.
  • Jeremy
    JeremyApril 16, 2012
    Been here 5+ times
    The room was clean, you get free cookies, and there is free wifi & a Starbucks in the lobby. On top of that, it's right across from Universal Studios. The only negative is the $12/day parking charge.
  • Zachary A.
    Zachary AmbroseMarch 7, 2013
    Rooms are a little musky, no fans in the bathrooms either. Beds were comfortable, room was clean, wifii was free, and overall a great value. Be warned: $12 parking per day
  • Vilma D.heart icon on user image
    Vilma De VriesMay 21, 2019
    Been here 5+ times
    Great location. Very close to universal and TGI Friday’s if you want to eat, there is also a Walgreens near by. There is a fee of $23 per night for parking, should be cheaper if you are pass holder
  • Jess U.
    Jess UlrichOctober 17, 2013
    Been here 10+ times
    Awesome, warm cookies at check-in! We even received a call to our room to make sure everything was to our liking here! Impressive service!
  • Ken L.
    Ken LamNovember 21, 2013
    Been here 5+ times
    Front Deskman Bob Rocks! 15 something minute walk to city walk. Ale house & starbucks by the hotel Hotel parking is not free sadly you can park in best western beside the doubletree.
  • Catherine H.heart icon on user image
    Catherine HernandezOctober 15, 2018
    I stay here because it’s in walking distance of the park, and I don’t have to pay an arm and a leg to stay on the property. However every time I stay here, there is always a discrepancy.
  • Catherine H.heart icon on user image
    Catherine HernandezDecember 5, 2017
    Within walking distance of Universal. Good location for other attractions around the area.
  • Sarah O.
    Sarah OMarch 27, 2014
    If you are a AAA member, book your room online through hotel website. Big discount. Within walking distance of restaurants and Starbucks in lobby.
  • Yo D.
    Yo DAugust 7, 2012
    Universal easy 10 min walk if u miss free shuttle. $5 for taxi. Yummy cookies. Wifi lil pricey. Signal wonky per my phone. Lol. Nice rooms.
  • Andrea L.
    Andrea LevyMay 15, 2013
    We had a great stay here. Very clean but slow wifi. Convenient to Universal (walking distance), International Drive, & outlets. .
  • Dan J.
    Dan JMarch 3, 2012
    View over Universal Studios is nice... can see Hogwarts Castle at sunset. But the foreground is the Universal parking structure. Just have realistic expectations.
  • Will T.heart icon on user image
    Will TNovember 21, 2013
    Free Internet, Walk to Universal Studios, Starbucks - Current offer available: 2X HHonors Points.
  • Jami
    JamiJuly 5, 2014
    Awesome hotel! Cookies are to die for. Easy walk to Universal Parks & City Walk.
  • Sal S.
    Sal SSeptember 20, 2015
    Been here 5+ times
    Pros - very close to universal/city walk. Nice views outside Windows. Cons - 17 dollar parking with broken parking gates. Funky old towel smell in room.
  • Dwayne F.heart icon on user image
    Dwayne FowlerJuly 9, 2015
    Good location. Quiet hotel close to universal studios. 10 min walk to city street. Hotel is starting to show its age and needs a refresh.
  • Cliff K.heart icon on user image
    Cliff KirkMarch 22, 2015
    Hotel has a great location, but parking is a pain. Don't pay $20 to valet. No lounge for elite members. Internet is so slow, unless you pay $10 a day. Starbucks is always closed. Breakfast was good.
  • Jami B.
    Jami B.September 28, 2011
    The walk to Universal, Islands of Adventure and City Walk is much shorter if you cut through the parking ramp by the City Walk exit!
  • Robin B.heart icon on user image
    Robin BoekenfeldNovember 22, 2014
    Buy your tickets to Universal at the hotel. It's cheaper than at the entrance.
  • Nathalie P.
    Nathalie PoukkulaJune 18, 2011
    Been here 5+ times
    Make sure you check with hotel first before booking on priceline! You might not get the room you paid for. But manager Andrew Gumula made it right :)))
  • Dan J.
    Dan JMarch 3, 2012
    Easy 15 minute walk to the parks. Or a $5 cab ride. Or a free (but scheduled) shuttle.
  • Robin B.heart icon on user image
    Robin BoekenfeldNovember 22, 2014
    Walk to Universal. It's only a 10 minute walk to Universal. The bus stops at at least three hotels.
  • M S.heart icon on user image
    M SimsNovember 11, 2017
    Been here 25+ times
    The cookies and the people at the front desk
  • Orlando Informer
    Orlando InformerMarch 10, 2011
    Been here 5+ times
    This DoubleTree is one of Universal Orlando's Partner Hotels within walking distance to the parks. Learn more at OrlandoInformer.com by clicking the "more info" link. Read more
  • Diana J.
    Diana JahnOctober 10, 2013
    Good: Cookies & can walk to Universal. Bad:$9 to park/day and parking gates did not work at ALL, room keys didn't work 1/2 the time, nothing stayed in outlets, A/C sucked, room service took forever
  • Joseph C.
    Joseph CastnerFebruary 15, 2013
    BEWARE! !!!! $9.000 A DAY!!! Just to park! And that is for the hotel guests!
  • Karen M.
    Karen MoyJanuary 12, 2015
    Buyers beware!!! Worst customer service here! Concierge is uninformative and unhelpful. They slapped us with hidden charges at the end of our stay - then blamed it on hotel.com!
  • Terreece C.
    Terreece ClarkeMarch 16, 2013
    Make sure you hit the breakfast buffet and the hot tub whoo!
  • Kate H.
    Kate HJune 27, 2013
    Been here 10+ times
    They give you a cookie when you check in. It's also WARM! <3
  • Michael B.heart icon on user image
    Michael BrownJanuary 6, 2016
    walk across the street to the park - extremely convenient!
  • Phillip B.
    Phillip BrownMarch 31, 2012
    Room 310 is a great place to hang meat! Buuuuurrrrr!
  • Hope C.heart icon on user image
    Hope CarterMarch 2, 2015
    Terrible!! Don't do it. May be that one tower is better than the other. My room last week was on par with a Motel 6.
  • natacha b.
    natacha buysMay 15, 2014
    Been here 5+ times
    Every time the elevator reaches a floor, it makes farting noises
  • JOSHUA W.
    JOSHUA WOODMarch 1, 2012
    Been here 5+ times
    DO NOT CHECK OUT EARLY!!!!! Even if you are a DIAMOND MEMBER you will be charged a one night stay charge.
  • Homer G.
    Homer GainesOctober 22, 2011
    They give you fresh cookies when you check in LOL
  • Brad L.heart icon on user image
    Brad LOctober 6, 2019
    Self parking is $23 now
  • Nicole R.
    Nicole RodenbaughNovember 14, 2011
    Great location! Walk to universal for sure
  • Joe P.
    Joe PerezMarch 26, 2011
    Good cookies. Rooms r clean and have nice tv
  • Checker G.heart icon on user image
    Checker GeorgeMarch 13, 2019
    Parking 23-25usd!!!
  • Leah M.
    Leah MillerJune 17, 2011
    The cookies here are off the hook!!!!!!
  • Dan J.
    Dan JMarch 2, 2012
    Warm cookie when you check in. Yum.
  • Natasha
    NatashaAugust 26, 2014
    Convenient to Universal but the hotel is pretty run down.
  • Saysa Carolina S.heart icon on user image
    Saysa Carolina SantosDecember 28, 2013
    Best cookies
  • Joseph C.
    Joseph CastnerFebruary 15, 2013
    BEWARE!!!! $9.00 A DAY!! Just to park. And that is for the hotel guests! !
  • Ted T.heart icon on user image
    Ted TrentlerJanuary 25, 2015
    Been here 5+ times
    This popular hotel right outside of Universal is getting a bit run down. Needs a renovation.
  • ashley b.
    ashley bernardDecember 17, 2011
    Been here 10+ times
    pool and hot tub are great
  • Christina B.
    Christina BenjaminOctober 17, 2011
    Not sure if this is the one right across from Universal, but I love staying at the one.
  • Peter M.
    Peter MoffettFebruary 17, 2012
    Place is getting a little long in the tooth..
  • Derek
    DerekMay 17, 2012
    Dont get your expectations too high, this hotel is a little "worn" and "used"...
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