That was when the store first opened. These days quite a few on floor specialists are very knowledgable and resourceful to find you a solution . And if not with the now adequate genius bar we can help
Don’t expect help, when simply trying to purchase something you have to wait. It’s like they don’t want your money when you’re actually in the store 🤷🏻♂️❤️
The shitiest customer service, and a store manager named Julie who lies. Product is good, but customer service is full of lies. I hate liars! This store does not deserve patronage.