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DARCARS Toyota Silver Spring

DARCARS Toyota Silver Spring

Car Dealership and Automotive Repair Shop
Silver Spring
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5.4/10
52
ratings
  • Tips
    Wanda N.
    "Good service here."(2 Tips)
    Events Management L.
    "Excellent customer service and an amazing customer service lounge."(3 Tips)
Tips and Reviews icon25 Tips and reviews
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  • Cryssie C.heart icon on user image
    Cryssie CrysJuly 17, 2013
    Definitely make a appointment . As any dealership you going to pay some money depending on service. They were extremely nice, Christopher was my ASM very attentive, didn't force repairs. A++
  • Events Management L.
    Excellent customer service and an amazing customer service lounge. I feel like I am in a first class lounge at an airport.
  • Kevin R.
    Kevin RichardsonFebruary 28, 2013
    Customer Service is so so. Prices for service varies. Reconstruction of service area is a real nice improvement. Tv's, softer chairs, laptop/desktop docking bays are real big improvements. Impressive!
  • Candice H.heart icon on user image
    Candice HeltonJuly 23, 2014
    Best waiting lounge ever! Spacious. Quiet. Comfy couches and FREE Wifi
  • Priscilla R.
    Priscilla RawlinsApril 3, 2013
    Been here 5+ times
    Always have had great service and they take great car of my car. Love the new layout!
  • Meha
    MehaJune 13, 2012
    Been here 5+ times
    The people here are super friendly and very helpful I love coming here to buy a car or get any services related to my car
  • Jaypster
    JaypsterFebruary 13, 2013
    Been here 5+ times
    Make an appointment before coming in or come in real early. Btw, the new waiting area is real nice.
  • Kori S.
    Kori SmithJuly 31, 2012
    Been here 5+ times
    Ask for Sam Santrisi. He will work hard to work with you. He takes great care of his customers.
  • Tahira A.
    Tahira AliMarch 30, 2012
    Lorrine, the Assistant Service Manager has great customer service! Knowledgeable and efficient!
  • Natalie F.
    Natalie FosterJune 26, 2012
    What a clusterfuck the service center is! So difficult to get a straight answer from anyone here.
  • Skyy C.heart icon on user image
    Skyy CrawfordMay 22, 2013
    Nice people, great play room for small children.
  • Lauren
    LaurenApril 17, 2012
    No customer service whatsoever. They made an appt for me to see a car that they knew was not for sale, and then were extremely rude to me when I wanted an explanation. Don't go here.
  • Wanda N.
    Wanda Ng FontanaNovember 26, 2010
    Good service here. They do good work. Not cheap though.
  • Seth
    SethMay 7, 2011
    Be prepared to wait an eternity, even if you make an appointment.
  • Parker S.
    Parker SimsJanuary 30, 2014
    Never come here for anything. Incompetent staff and takes 3x as long to what they originally tell you. Worst experience.
  • Kyle A.heart icon on user image
    Kyle AllenJune 16, 2012
    An hour and a half for an oil change with an appointment!!! Ridiculous!!!
  • Jared R.
    Jared RizziOctober 1, 2011
    Decent coffee if you like the tassimo machines
  • Shanelle S.
    Shanelle StowersFebruary 25, 2012
    If Charles is the Manager on Duty....walk out the door. Very unprofessional & rude.
  • Linette G.heart icon on user image
    Linette GoldenFebruary 3, 2012
    Been here 10+ times
    Online coupon for an oil change
  • Robert C.
    Robert ChoppalaAugust 25, 2011
    Apparently you can't feel earthquakes here. -___-
  • Sean J.
    Sean JacobsMarch 5, 2011
    Stay away from Dose the sales rep he's a swindeler
  • TOM M.
    TOM MOLLOYJuly 16, 2013
    TOYOTA PROVIDES THE WORST SERVICE EVER- PICK A DEALERSHIP- THEY ALL ARE TERRIBLE.
  • kevin D.
    kevin DulanyOctober 30, 2010
    this place is rip off don't buy your car from here
  • Brett M.
    Brett MelilloAugust 18, 2011
    Their customer service sucks....even for simple things.
  • Shanelle S.
    Shanelle StowersFebruary 25, 2012
    Charles is a horrible Manager. No customer service what so ever
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