While several tables around us sat and waited for the 9 pm steak and lobster, our waiter, Suerte # 541003, would not allow it. It was about 8:30. Fine, but then a 30 min additional wait for dessert???
Was restaurant week. Had special, 2 lobster tails and baked potato $22. Service not the best. Got soup quick but waited long time for dinner. Waiter not around much.
This place service was HORRIBLE, took half hour to get my cranberry juice, in fact I got up and went to the bar and ordered it myself! Food was overcooked and dry.
Absolutely horrible. Everything was cold when it got to the table (which only took 10 minutes), they couldn't even make a Caesar salad right, ribs were dry and the sauce tasted like ketchup.
Atmosphere was terrible. Its really loud, and we got stuck by the kitchen/dishes area. The loud clinging dishes and cart racing past us sent me running.
Horrible service. Girl who refilled our water was better than our waitress, Pam. Waitress charged my debit 3 times and 5 days later, I'm STILL waiting for refund. Mgr Vic just keeps making excuses.
At Tony Roma’s we have really great grates. We’re a full service, casual dining family restaurant that is legendary for ribs, but famous for so much more! We like to say that it’s all about fun, freedom and sauce. So stick to your ribs, join us and let’s get saucy.