Rooms are good with nice views on the city side of the building. Staff are very responsive to your requests. The WIFI has been unreliable (more bad than good for streaming video) for a year now.
Front desk service was AWESOME - Very clean rooms. Walked downtown - great!!!!!! Even @ 2:30am - went to White Castle (hamburger place if no one knows- GREAT burger joint- wished we had one in NC).
Really cleanhotel, beds a little soft.. Woke up with a few back problems, easy to get to, wasn't to thrilled about the cafe .. Long wait ..for okay coffee
It's a gorgeous hotel but the staff members kept telling us different things about our reservation and what we can and can't do. I didn't think it would be so complex.