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Apple Scottsdale Quarter
Electronics Store, Mobile Phone Store, and Repair Service
Airpark, Scottsdale
"Really great service @ the genius bar from Adam!!!"(8 Tips)
"one of the employees with an iPad."(4 Tips)
"appointment for the genius bar"(9 Tips)
"Excellent service at the Genius Bar."(2 Tips)
65 Tips and reviewsFilter:
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Reza ChapmanJanuary 8, 2012Frustrated with how busy the store can be during peak times? Use the Apple Store app and perform your own check-out. Also use the app to make Genius Bar reservations to speed up support.
If you have an appointment with a Genius, make sure you see one of the employees with an iPad. Then have a seat at the Genius Bar and someone will be with you shortly.
Vanessa HeleneNovember 17, 2013Always great customer service just make sure you make an appointment before you go in or plan to spend all day there! Busy location
Joshua ChesterMarch 14, 2017Traded a phone in because it was freezing. Come to find out they gave me a phone that was locked to Verizon. Now I have spent and additional $500 plus hundreds of hours to unlock. What shit service...
Matt HarceyNovember 23, 2013Yesterday I made an appointment for today at 12:15 online. I was on time and they didn't help me until 12:45. Then told me there was no problem with my phone!
Make an appointment if you want to avoid a very very busy store and 15-20 minute wait
Sylvia BordeauxJune 21, 2021HI I M SATOSHI NAKAMOTO AKA SYLVIABORDEAUX YOU THINK I COULD GET SOME APPLE PRODUCTS FOR HOME AND MY FAMILY 4806919959 ONTEXT NOW
Amy MartinOctober 16, 2011If you're here around dinner time, you must try Dominick's! Pricey, but soo worth it.
Use the Apple Store App to purchase your own items now..... Self checkout!!!!
Amid YousefOctober 15, 2011I pad is a game changer. I was a meeting of 10 people today. 6 iPads. That's Adoption and FAST.. BTW how are Rich
Jeff NewbillOctober 6, 2012If you really want a deal on Apple gear. Shop at a military base or online at Amazon. No tax either way.
Tyler McGrathJune 26, 2011Always running behind with there service appointments but once you talk to someone they are great. Out of the last 5 times I have been here had to wait at least 30 min past appointment time.
Jan MackJune 2, 2011Damn I always learn something from the genius bar. - always book an online appointment so you don't have to wait!
Joe GuzmanFebruary 21, 2012Still here but Justin is still helping with software update status, the last minute (s) are grueling !
Nick ButlerJanuary 7, 2012Awesome customer service from Andy. Their are a legion of people working here!
Leonardo KerenMarch 31, 2023We arrived to the shop, wanting to buy a new iPhone, and they switched almost 5 representative till we got our phone. We had to wait more than two hours to leave the store.Worst experience ever !!!!!- Mark WilsonDecember 27, 2011Make an appointment for the genius bar before arriving and be prepared to wait for awhile. Busy place.
Matt F.February 14, 2012Check and see if anybody left their facebook signed in and post naughty things!
Shawn Rorke-DavisOctober 14, 2011Around the corner. Halfway up the side of the Apple building Line is getting there. End of line block behind me now
Christopher F. WarringtonApril 10, 2012Try out the Apple Store App on your iPhone. You an check yourself out!
Nancy troutmonJanuary 25, 2018Don’t go to this Apple store. They customer service is terrible. They don’t focus on one person and if they can’t figure it out they ready to throw in the towel.
Apple the one & only. With love & God Bless Steve Jobs......The Dark Knight.
Kelly Conrad DiMarcoNovember 5, 2010Well versed and talented photographers there who can walk you through apature in no time!
Connor HavreJune 4, 2013Don't bother trying to talk to someone for help... You will be here ALL DAY. Literally.
Charles TabangcoraJuly 25, 2010Strange location for it. I imagine another one will pop up around downtown in fashion square.
Rosario StranoJanuary 30, 2011I had no knowledge of this store,somewhat out of the way for me,still good to know is there...
Adam from Genius bar gave good service. This apple store is huge.
Nike store closed. Guess they had to since Karp took their $$$.
Chris TrocinoMarch 17, 2011Worst customer service in an Apple store EVER. Good luck actually being helped at your actual appt time. Be ready to spend 1+ hours here. Wake up Apple. CS from Emily should not represent your company
CoathaliaFebruary 5, 2012Their customer triage SUCKS! 20 min and counting to make a simple purchase.
- Jacob JohnsonJune 12, 2011If you come when there is no one customer service is great. If you come when it is at all busy this place sucks. Bad enough that I had someone ask me if I worked there
Jon GriffithDecember 8, 2011Still waiting. Considering sending Apple a bill for my time. Employees goofing off while we wait to make life happen.
287 Photos
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Apple Scottsdale Quarter
15169 North Scottsdale Road (at Scottsdale Quarter)
Scottsdale, AZ 85254
United States
Scottsdale, AZ 85254
United States
Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.
Closed until 10:00 AM (Show more)
- Mon–Sat
- 10:00 AM–9:00 PM
- Sun
- 11:00 AM–6:00 PM
(480) 627-5501
Features
Credit Cards
Yes (incl. American Express & NFC Payments)
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